Agree the responsibilities and boundaries that make remote administration useful and secure.
Tasks and access
Define the recurring tasks, approvals and least-privilege access needed for the work.
Support model
Confirm working hours, request limits, response targets and escalation contacts.
Review and handover
Agree how completed work is recorded and how changes are reviewed with your administrators.
The service is remote. 24/7 coverage is not advertised; support hours and response targets are confirmed in the service agreement.
Helpful answers
Virtual Administrator FAQs
What is a Virtual Workspace Administrator?
A Virtual Administrator provides remote administration for an agreed Microsoft 365, Google Workspace or Zoho scope, such as users, licences, settings and routine support.
Which platforms can a Virtual Administrator support?
The service overview covers Microsoft 365, Google Workspace and Zoho. The applications and tenant access required are agreed for each engagement.
What tasks can a Virtual Administrator handle?
Tasks can include user and licence changes, business email administration, groups, collaboration settings, onboarding and offboarding, and routine configuration support.
Does the service include onsite support?
The Virtual Administrator service is remote. If a request needs onsite work, Xorvo will confirm whether that can be arranged separately.
Is 24/7 Virtual Administrator support available?
The website does not promise 24/7 support. Working hours, ticket limits, response targets and escalation terms are confirmed in the service agreement.
How do I request a Virtual Administrator quote?
Share your platform, user count, recurring tasks and preferred support arrangement through the enquiry form. Xorvo will confirm a suitable scope and commercial proposal.
Need ongoing help?
Describe the work you want to delegate.
Tell us your platform, user count and routine administration needs so the team can propose a scope.